Privacy Policy

1. Overview

Last Updated: 30 December 2025

Welcome to Social Cashouts ("Social Cashouts", "we", "us", "our"). This Privacy Policy explains how we collect, use, share, and protect information when you use our website, platform, and related services (together, the "Services"). By using Social Cashouts, you acknowledge you have read and understood this Policy.

We may update this Policy from time to time. When we do, we will change the "Last Updated" date above. If you continue using the Services after an update, you accept the revised Policy.

2. Information We Collect

We collect information in three main ways: (1) what you give us, (2) what we collect automatically, and (3) what we receive from trusted partners when allowed.

2.1 Information you provide

• Account details: name, username, email, password (encrypted), country/region, language.
• Profile details: photo, bio, skills, and links you choose to share.
• Transaction details: orders, job submissions, dispute messages, receipts.
• Support information: tickets, chats, emails, and files you attach.
• Verification information (when required): date of birth, identity documents, selfies, proof of address, and tax details where applicable.

2.2 Information collected automatically

• Device and browser data: device type, operating system, browser version.
• Log data: IP address, timestamps, pages viewed, actions taken.
• Approximate location: derived from IP (not precise GPS unless you explicitly allow it).
• Security signals: device identifiers, login patterns, fraud indicators.
• Cookies: cookies and similar technologies (see our Cookie Policy).

2.3 Information from third parties

• Payment partners: payment status confirmations and risk signals.
• Verification partners: verification results and document checks.
• Security/analytics providers: performance metrics and abuse signals.
• Marketing partners: only where you consent or where permitted by law.

3. How We Use Information

We use information to operate Social Cashouts, improve safety, and provide the features you expect. Common uses include:

• Provide and improve the Services (accounts, dashboards, matching, messaging).
• Process transactions (deposits, payments, withdrawals, fees, and refunds where available).
• Customer support (respond to requests, troubleshoot, resolve disputes).
• Security and fraud prevention (detect abuse, enforce rules, prevent scams and multi-accounting).
• Personalization (recommend relevant jobs and show tailored features).
• Communications (service messages, security alerts, product updates; marketing where allowed, with opt-out).
• Compliance and legal obligations (accounting, tax, AML/risk, lawful requests).
• Analytics (measure usage, diagnose errors, improve reliability).

Where applicable, we process information based on contract performance, legitimate interests, legal obligations, or your consent.

4. Information Sharing

We do not sell your personal information as a business model. We share information only when necessary to run the platform, comply with law, or protect users.

4.1 Service providers

We work with trusted vendors (hosting, payment processing, verification, security, analytics, and support tooling). They may access data only to provide services to us and must protect it.

4.2 Sharing with other users

Some information is visible to other users as part of marketplace operation, such as your public profile details you choose to display and communications needed to complete a transaction.

4.3 Legal and safety disclosures

We may disclose information if reasonably necessary to comply with law, enforce our terms, investigate abuse, or protect rights, property, and safety.

4.4 Business transfers

If we are involved in a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction subject to appropriate protections.

4.5 International transfers

Your information may be processed in countries other than your own. Where required, we use safeguards such as contractual protections and appropriate security measures.

5. Data Storage & Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure.

5.1 Retention

We keep information only as long as needed to provide the Services, meet legal obligations, resolve disputes, and prevent fraud. When data is no longer needed, we delete or anonymize it unless retention is required by law.

6. Your Choices & Rights

• Access & correction: you can request a copy of your data and correct inaccurate details.
• Deletion: you can request deletion in certain circumstances (subject to legal exceptions).
• Objection: you can object to certain processing, including marketing.
• Portability: you can request a copy in a commonly used format.
• Withdraw consent: where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us using the details in the Contact section below.

7. EEA/UK/CH (GDPR)

If you are located in the EEA, UK, or Switzerland, you may have additional rights under GDPR/UK GDPR, including the right to complain to your local data protection authority.

We generally process (a) account and transaction data to perform a contract, (b) security logs and risk signals under legitimate interests, and (c) financial records to meet legal obligations.

Example retention ranges: transaction records (typically 6–7 years), security logs (often up to 24 months), verification data (as required by law/risk controls). Actual retention may vary by jurisdiction and legal requirements.

8. California (CCPA/CPRA)

If you are a California resident, you may have rights to know, delete, correct, opt out of certain sharing/sale where applicable, and not be discriminated against for exercising your rights. We may verify your identity before responding.

9. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Policy as our Services evolve. We will post the updated version on our website and change the "Last Updated" date. If changes are significant, we may provide additional notice where appropriate.

11. Contact Us

If you have questions or requests about this Privacy Policy, contact us:

Support: support@socialcashouts.com
Legal/Privacy: legal@socialcashouts.com